The Performance Hub
Every Store. Every Advisor. One Screen.
The Performance Hub is where your membership lives: a roll-up of every store you run, the numbers that matter, the maintenance that walked out the door, and the goals we're working on together.
Included with every membership, along with a SideKick360 subscription.
Datapartner
Try it: pick a store, switch the period, or take the tour
Car count
1,284
+4% vs. last year
Average repair order
$514
+7% vs. last year
Maintenance capture
42%
+5 pts vs. last year
Missed maintenance
$115,756
due and never sold
Tomorrow's focus: Brake fluid on every car that's due. Brake Fluid at Airport Rd: $7,784 due and never sold this month.
Brake Fluid
$27,105
walked out this month
- Due
- 321
- Sold
- 126
- Capture
- 39%
Huddle focus: Brake fluid on every car that's due.
What's inside
The Numbers That Run Your Shop, in One Place.
Built for owners who run one store or twenty, and for the managers and advisors who answer for the numbers.
Roll Up Every Store
See the whole group at a glance, then drill into any store and any advisor. Stores on different shop systems still line up side by side.
See What Walked Out
Missed maintenance by service, in dollars. Not just what was declined, but what was due and never came up.
Scorecards and Leaderboards
Every advisor ranked on the numbers that drive gross profit, so you can see the gaps and celebrate the wins.
Yesterday's Numbers, Every Morning
Today, month to date, and better or worse than last year, waiting for you before the doors open.
The Same Screen We Teach From
We see exactly what you see. Every check-in starts from the same numbers, not a guess.
Works with Your System
It connects to the shop management system you already run. Nothing to replace, nothing to migrate.
How it fits
We Teach It. The Hub Proves It.
- 01
We Teach It
One habit at a time, online, on your own tickets.
- 02
The Hub Shows It
Every morning, by store and by advisor, in dollars.
- 03
We Work It Together
Every check-in starts from the same screen you see.
Powered by SideKick360
The Data Engine Under Your Hub.
Every membership includes a SideKick360 subscription. It connects to your shop management system, reads every repair order, and turns them into the numbers in your Performance Hub. Nothing to buy separately, and no second vendor to manage.
- 01
Connect
About 15 minutes to set up. You keep your shop management system: no data migration, no downtime.
- 02
Standardize
Every repair order from every store lands in one format, so stores on different systems still line up side by side.
- 03
Check Every Visit
Each repair order is checked against OE schedules, the car's service history, and programs like BG: what was due, sold, completed, and missed.
What it puts in front of you
Maintenance Hunter at Write-Up
A full service profile in seconds, so your advisor knows what the car is due for before the conversation starts.
A Nightly Report by Text or Email
Today, month to date, and better or worse than last year, plus the maintenance that walked out, in dollars.
Advisor Scorecards Every Morning
Every advisor across 30+ service categories, ready before the doors open.
Your Data Stays Yours.
- You own it. SideKick360 only processes it to run the platform.
- Never sold, and never shared with competitors.
- Encrypted in transit and at rest, hosted on Amazon Web Services.
Works with the system you already run
Don't see yours? Ask us.
Start with the Counter Checkup.
Ten honest questions about how your counter handles maintenance. You'll see your score right away, then we'll set a time to walk through it together.
We'll reach out within one business day.