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Questions

Straight Answers.

If your question isn't here, ask us. We'd rather answer it than have you guess.

At a glance

  • $795 a month for your first store
  • Month to month, no long-term contract
  • Taught online, on your own tickets
  • SideKick360 and the Performance Hub included

The Membership

Is this another coaching group?

No. There's no seat to buy and no group chat to join. We teach your advisors on your own tickets and look at your real numbers with you every day. If we're not in your numbers, we're not doing our job.

Who is the Club for?

Single-location independents, multi-store operators, and the people who make them run: service advisors, managers, and leaders. Vendor reps who want better results from the shops they support are welcome too.

What does it cost?

$795 a month for your first store, and $495 a month for each store after that. Every store includes a SideKick360 subscription, normally $250 a month on its own. Websites are separate.

Is there a long-term contract?

No. Membership is month to month. If we're not moving your numbers, you shouldn't have to keep paying us.

The Teaching

Who does the teaching?

Patrick Murphy and Joe Schafranek. Patrick has more than 30 years in tire and auto service, from behind the counter at Bridgestone/Firestone to running districts and regions. Joe managed tire sales and service at Firestone, ran client services at BAYiQ, worked the counter as a Big O service advisor, and led support and implementation at SideKick360, then spent years in marketing for multi-location tire and auto shops.

Does it work with our vendor programs?

Yes. We line up training with programs like BG, Valvoline, and Monroe, and we can work from OE schedules or your shop's own Max Life intervals.

Your Numbers

What is the Performance Hub?

It's your member dashboard: every store you run rolled up on one screen, with advisor scorecards, leaderboards, and the maintenance that walked out the door, in dollars. It's included with every membership, along with a SideKick360 subscription that powers it.

Do we have to change our shop management system?

No. Your membership includes a SideKick360 subscription, and it works with the system you already run, including NAPA TRACS, Tekmetric, Mitchell 1, R.O. Writer, ASA TireMaster, TireWorks HD, FreedomSoft, Hoops & Gears, Shop-Ware, and Protractor. Your team keeps writing repair orders the way they do today.

Websites and SEO

Do you build websites too?

Yes, for member shops. We build fast, mobile-first websites, fully SEO-optimized out of the box, measured in car count, not clicks. See Shop Websites.

Getting Started

How do we get started?

Start with the counter checkup: ten quick questions about how your counter handles maintenance. You see your score right away, then pick a time to walk through it together.

What happens after the checkup?

You pick a time to meet right there. Your answers come with the booking, so when you talk, it's about your results, what we'd teach your advisors first, and what we'd measure.

Start with the Counter Checkup.

Ten honest questions about how your counter handles maintenance. You'll see your score right away, then we'll set a time to walk through it together.

We'll reach out within one business day.