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Who's teaching

Operators,Not Consultants.

The Maintenance Club is run by people who have stood behind the counter, run the stores, and answered for the numbers. We started it because shops deserve better than a monthly fee and a group chat.

Most people want to do a good job. They just need to know how to do it.
Patrick Murphy · The best advice Patrick ever got, and the idea the whole Club is built on

What we believe

What We Believe.

People Want to Do a Good Job.

They just need to be shown how. That's the whole job.

Teach What Really Happens.

Your own tickets, not role-play. Taught online, so your team never leaves the shop.

If It Isn't Measured, It Didn't Happen.

Every habit we teach shows up in your numbers, or we change how we teach it.

Maintenance Is a Service, Not an Upsell.

Telling a customer what their car needs is doing right by them.

Who you'll work with

Two Operators. Both Have Worked Your Counter.

Patrick Murphy

30+ years in tire and auto service

Patrick Murphy

He has run every level of a tire and service business, from the counter to the region.

  • Behind the counter since 1992
  • 30 years running stores, districts, and regions
  • Teaching multi-store operators since 2008
  • Built the reporting that runs in 1,000+ shops
Joe Schafranek

12 years in tire and auto service

Joe Schafranek

He still works the counter every day, so what he teaches is what he does.

  • Has worked tire sales, management, and the advisor seat
  • Ran client services at BAYiQ
  • Led support and implementation at SideKick360
  • Years of marketing for multi-location tire and auto shops

Working with us

What It's Like on the Other End of the Call.

A membership isn't a seat in a group chat. It's a working relationship with a rhythm to it, built around your shop's real numbers and taught online, so nobody leaves the shop.

  • You Talk to Us.

    Patrick and Joe, directly. Not a call center or a junior rep reading a script.

  • Every Call Starts with Your Numbers.

    We look at the same Performance Hub you do, so nothing is a guess.

  • Month to Month.

    No long-term contract. If we're not moving your numbers, you shouldn't have to keep paying us.

The rhythm of a membership

  1. Day one

    You're Connected.

    SideKick360 connects to your shop management system in about 15 minutes, and your Performance Hub is live the same day.

  2. Every morning

    Your Numbers Are Waiting.

    What was due, sold, and missed yesterday, by store and by advisor, before the doors open.

  3. Every week

    We Teach the Next Habit.

    A video call with your team, built on tickets from your own shop. One habit at a time, until it sticks.

  4. Every month

    We Review the Business.

    Your P&L and maintenance mix side by side: gross profit per service, what grew, what slipped, and what's next.

  5. In between

    Questions Come Straight to Us.

    Not a help desk. The people who teach your team are the people who answer.

Start with the Counter Checkup.

Ten honest questions about how your counter handles maintenance. You'll see your score right away, then we'll set a time to walk through it together.

We'll reach out within one business day.